Privacy Policy

At Milestone Therapeutic Services, your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at https://therapymts.com/ (the “Site”) or engage with our services.

Information We Collect

We may collect the following types of information:

1. Personal Information

Information you provide directly, including:

  • Name
  • Contact details (email, phone number, address)
  • Information provided through forms, such as appointment requests or inquiries

2. Health Information

If you submit health-related details via forms or during your interactions with us, we treat this as protected health information (PHI) under applicable privacy laws.

3. Non-Personal Information

Automatically collected data when you use our Site, such as:

  • IP address
  • Browser type and operating system
  • Pages visited and time spent on the Site
  • Referral URLs

Consent to Receive Text Messages

By clicking the box, individuals consent to receive text messages from Milestone Therapeutic Services at the phone number provided. They will receive up to two messages per month. Standard data rates may apply. Individuals can text or reply STOP to opt out.

How We Use Your Information

We use the information collected to:

  • Respond to inquiries and schedule appointments
  • Provide therapeutic services
  • Improve our website functionality and user experience
  • Communicate updates, reminders, and relevant information about our services
  • Comply with legal and regulatory obligations

How We Share Your Information

We do not sell your information to third parties. However, we may share information:

  • With your consent
  • With service providers who assist in our operations, bound by confidentiality agreements
  • As required by law or to protect our legal rights
  • To comply with public health or safety requirements

Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies help us analyze traffic, remember user preferences, and improve our content. You can control cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee complete security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access your data
  • Request corrections or updates
  • Request deletion of your data
  • Withdraw consent for data usage

To exercise these rights, please contact us using the details below.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Milestone Therapeutic Services

Address:
1160 Varnum St NE #315
Washington, DC 20017

Phone Number: (202) 575-5404
Email Address: [email protected]